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Customer VOC:

Microsoft HardWare Project

"I have to say that this may be the best first-round code drop I have ever seen ˇ­. The bulk upload tool meets and exceeds initial expectations ˇ­ˇ­ they have included some quality value functionality we originally did not include ˇ­.All and all it's a pretty slick build, especially considering the amount of complexity and validation we have built into it."

-- Ben Boatman, Microsoft Customer

"I just wanted to thank you on the work accomplished over the past few weeks given the circumstances that we are working ¨C just shy of the dark ages. I knew there is a lot of risk to tomorrow's handoffs and I had difficulty sleeping last night without getting up every hour and checking email, but after I came in this morning my worries went away."

"I really appreciate each and every one of you for your sense of team commitment, and collaboration, as well as the enthusiasm to get the work done, to stay on schedule, and make my life easier J"

" I don't know any other way to say it from this distance."

-- Paul, Microsoft Customer

Microsoft SAMR Project

"by the way... no sure if someone told you (the SAMR DTG team), but the SAMR rocks... we are getting so great feedback - feedback extraordinary positive, from all sorts of customers, also form SR. Executives...; it is just all positive... and it is treated as kind of the symbol for BI...! "

Congrats to you all for all your work!!! It sure paid off in receiving good feedback!!!! "We have so much visibility in the HED community, it is almost unbelievable!!!"

-- Bruno Stocker, Microsoft Customer

PL New System (MCS) Project

Partnership Evaluation
  • Good partnership established
  • Great contributions
Project Management
  • No problem in terms of GE standard process
  • Quick response and support to urgent requests
Service Quality
  • High quality. Almost the same level as other Japanese contractors
Security Control
  • GE Security Policy is fully followed
Process Control
  • No problem with our regular process

Shasta Project

"We have received some very positive customer feedback on the new AQR features:"

  • ˇ°We really like the paradigm shift to Dashboard pages and the trackers that can be added to keep business-critical data prominently displayed in a tabular or graphical format.ˇ± ¨C Gateway
  • ˇ°We are pleased with the additional Reports and Dashboard features, and look forward to the availability of the COA Age Report. We are also moving more and more away from MOO as we confirm the same or better information is available in (the) Digital Operations Centerˇ± - ACER
  • ˇ°The availability of online invoices is great!ˇ± ¨C IBM

"THANK YOU for your hard work and long hours over the past few weeks! It is encouraging to see the recent progress. We are not out of the woods yet, but we are definitely on the right track. "

-- Mike Ellis , Microsoft Customer

 
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